VoiceCallQualityFeedback

Represents feedback given by a Sales Dialer user about the quality of a VoiceCall .

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field Name Details
FeedbackText
Type
textarea
Properties
Nillable
Description
The detailed feedback about a call left by a user.
FeedbackType
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The feedback category (Call could not connect, Audio lagged, etc.) selected by a user.
OwnerId
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the user leaving the feedback.
VoiceCallId
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the related VoiceCall.

Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

VoiceCallQualityFeedbackOwnerSharingRule
Sharing rules are available for the object.
VoiceCallQualityFeedbackShare
Sharing is available for the object.