WorkFeedbackRequest

Represents a single feedback request on a subject or topic (question) to a single recipient in the feedback application. In the case of offered feedback, WorkFeedbackRequest represents feedback that is offered about a subject. In the performance application, WorkFeedbackRequest represents a request for feedback on a set of questions from a question set, on a subject—for the recipient to complete and submit.

The original WDC feature is unavailable as of Spring ’22. This object isn’t available as of API version 54.0. For more information, see Phased WDC (legacy Work.com) Feature Retirement.

Note

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Additional Considerations and Related Objects

  • After a request’s state is changed to Submitted, fields can’t be changed, except for LastSharedDate and IsUnreadByOwner.
  • If LastRemindDate is updated, a reminder notification will be sent to the request’s recipient (only possible when request is in Draft state).
  • When a new request is created, a notification is sent to the recipient.
  • When a recipient of a request submits their feedback (Draft->Submitted), a notification will be sent to requester (except for offered feedback).
  • Requester cannot modify the subject of the question set after a request is created.
  • For offered feedback (to user, to manager, or both), the person who is offering feedback is both the creator of WorkFeedbackRequest as well as the recipient.

Fields

Field Name Details
AdHocFeedback
Type
textarea
Properties
Create, Filter, Nillable, Sort
Description
The content of the feedback.
AdHocQuestion
Type
textarea
Properties
Create, Filter, Nillable, Sort
Description
The content of the feedback question.
Description
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The description of the WorkFeedbackRequest.
FeedbackRequestState
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
The current state of the feedback request. Allowed picklist values are:
  • Draft
  • Submitted
  • Declined
FeedbackType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort
Description
Specifies the type of request. Picklist values that are used for performance summaries:
  • Unspecified
  • Peer Summary
  • Self Summary
  • Manager Summary
  • Skip Level Summary
Picklist values that are used for feedback:
  • Personal
  • Unsolicited to User
  • Unsolicited to Manager
  • Unsolicited to User and Manager
  • On Topic

The type of the feedback determines the sharing and visibility rules that are applied to answers.

IsDeployed
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
If true, the feedback is part of a deployed performance summary cycle.
IsShareWithSubject
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
If true, the feedback is shared with the summary subject.
IsUnreadByOwner
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
If true, the submitted request has not been seen by the requester.
IsUnsolicited
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
If true, the feedback request is unsolicited feedback offered to another user.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The time stamp that indicates when the current user last viewed a record that is related to this WorkFeedbackRequest.
LastRemindDate
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
The last time a reminder was sent to the recipient of this draft request.
LastSharedDate
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
The last time this request was shared with another user or group.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The time stamp that indicates when the current user last viewed this WorkFeedbackRequest. If this value is null, this record might have been only referenced (LastReferencedDate) and not viewed.
Name
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
The name of the WorkFeedbackRequest.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
ID of the owner of the WorkFeedbackRequest.
PerformanceCycleId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Used by performance summaries to link to a summary cycle. This field applies only to performance summaries.
QuestionSetId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
Question set associated with the current request.
RecipientId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
User asked to provide feedback on the subject.
RelatedObjectId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
Specifies a record in the system that this feedback request is related to. Used by ad-hoc feedback to gather feedback in the context of an opportunity or WDC goal.
Used by performance summaries to link to a summary cycle.
SharingScope
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The users that see the feedback. SharingScope can have the following values:
  • Nobody
  • Subject
  • Manager
  • SubjectAndManager
SubjectId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
The ID of the user that this request (or offer) is about.
SubmitFeedbackToId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The ID of the person this performance summary feedback request (and its respective answers) is shared with. It’s also the ID of the person who owns the requested subject’s manager summary request. This field applies only to performance summaries.
SubmittedDate
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
The last time (in case it was reopened by admin) this request was submitted by the recipient. This field applies only to performance summaries.

Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

WorkFeedbackRequestFeed
Feed tracking is available for the object.
WorkFeedbackRequestOwnerSharingRule
Sharing rules are available for the object.
WorkFeedbackRequestShare
Sharing is available for the object.