Salesforce Order Management Developer Guide

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Salesforce Order Management Developer Guide
Order Management Developer Resources
Order Summary Entity Relationships
Salesforce B2C Commerce Storefront Order Data Map
Importing Order Data
Importing Data into Order Management
Creating Order Summaries for Imported Orders
Importing Custom Order Data
Importing Data When Using Salesforce B2C Commerce
High-Scale Orders and Deduplication
Fulfillment Orders
Taxation in Order Management
API Framework for Exchanges with RMA Returns
Payment Sequencing
Salesforce Order Management Lightning Components
Order on Behalf Of for External Payments
Expand Data Sources for Return Insights
API End-of-Life Policy
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Importing Custom Order Data

To import custom order data, add a custom field to Order, OrderItem, or OrderDeliveryGroup and a matching custom field to the corresponding summary object. When you set the custom value on the base record, the Create Order Summary action or API copies it to the matching field on the corresponding summary record.

Importing Custom Order Data

For example, your storefront data includes an order value called Shopper Category. You can add a custom field called ShopperCategory__c to both Order and OrderSummary. When you import an order, set the ShopperCategory__c value on the Order record. When you run the Create Order Summary action or call the API for that order, it copies that value to the ShopperCategory__c field on the OrderSummary record.

Order summary creation supports custom fields for these data types:

  • Boolean
  • Currency
  • Datetime (Date isn’t supported)
  • Double
  • Email
  • Multipicklist
  • Phone
  • Picklist
  • Reference
  • String
  • TextArea
  • URL