Add or Remove Licenses from an AppExchange Checkout Subscription
Your customers can add or remove licenses from their Checkout subscriptions on
AppExchange. If a customer adds licenses during the current billing period, the additional
licenses are available immediately. Checkout charges the customer a prorated amount for their next
billing period. If a customer removes licenses, the removal takes effect at the start of their
next billing period. Checkout charges the customer for the reduced license count when the removal
takes effect. Share these self-service steps for updating their subscription on
AppExchange.
User Permissions Needed | |
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To manage AppExchange subscriptions: | Manage Billing |
- Log in to AppExchange.
- From the user profile menu, click My Installs & Subscriptions.
- Find the subscription that you want to update.
- From the dropdown list, select Manage Subscription.
- Click Edit.
- Go to Payment Details, and then edit the number of licenses associated with the subscription.
- Click Review Changes.
- Agree to the terms and conditions, and then click Save.