support:portalPublisher
The Portal publisher lets support agents who use Case Feed compose and post portal messages. This component can only be used in organizations that have Case Feed enabled.
This example displays the Portal publisher.
<apex:page standardController="Case" showHeader="true">
<support:portalPublisher id="myPortalPublisher"
entityId="{!case.id}"
answerBodyHeight="10em"
width="500px"
answerBody="This is the default Answer"
autoCollapseBody="false"
showSendEmailOption="false"
/>
</apex:page>
Attributes
Attribute Name | Attribute Type | Description | Required? | API Version | Access |
---|---|---|---|---|---|
answerBody | String | The default text value of the answer body. | 25.0 | ||
answerBodyHeight | String | The height of the answer body in ems (em). | 25.0 | ||
autoCollapseBody | Boolean | A Boolean value that specifies whether the answer body will be collapsed to a small height when it is empty. | 25.0 | ||
entityId | id | Entity ID of the record for which to display the portal publisher. In the current version, only Case record ids are supported. | Yes | 25.0 | |
id | String | An identifier that allows the component to be referenced by other components in the page. | 14.0 | global | |
onSubmitFailure | String | The JavaScript invoked if the answer failed to be published to the portal. | 25.0 | ||
onSubmitSuccess | String | The JavaScript invoked if the answer was successfully published to the portal. | 25.0 | ||
rendered | Boolean | A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. | 14.0 | global | |
reRender | Object | The ID of one or more components that are redrawn when the answer was successfully published. This value can be a single ID, a comma-separated list of IDs, or a merge field expression for a list or collection of IDs. | 25.0 | ||
showSendEmailOption | Boolean | A Boolean value that specifies whether the option to send email notification should be displayed. | 25.0 | ||
showSubmitButton | Boolean | A Boolean value that specifies whether the submit button should be displayed. | 25.0 | ||
submitButtonName | String | The name of the submit button in the portal publisher. | 25.0 | ||
submitFunctionName | String | The name of a function that can be called from JavaScript to publish the answer. | 25.0 | ||
title | String | The title displayed in the portal publisher header. | 25.0 | ||
width | String | The width of the portal publisher in pixels (px) or percentage (%). | 25.0 |