Connected Apps

A connected app is a framework that enables an external application to integrate with Salesforce using APIs and standard protocols, such as SAML, OAuth, and OpenID Connect. Connected apps use these protocols to authenticate, authorize, and provide single sign-on (SSO) for external apps. The external apps that are integrated with Salesforce can run on the customer success platform, other platforms, devices, or SaaS subscriptions. For example, when you log in to your Salesforce mobile app and see your data from your Salesforce org, you’re using a connected app.

By capturing metadata about an external app, a connected app tells Salesforce which authentication protocol—SAML, OAuth, and OpenID Connect—the external app uses, and where the external app runs. Salesforce can then grant the external app access to its data, and attach policies that define access restrictions, such as when the app’s access expires. Salesforce can also audit connected app usage.

To learn more about how to use, configure, and manage connected apps, see the following topics in Salesforce Help:

More Resources

Here are some additional resources to help you navigate connected apps: