First-Generation Managed Packaging Developer Guide

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First-Generation Managed Packages
Why Switch to Second-Generation Managed Packaging?
Register a Namespace for a First-Generation Managed Package
Create a First-Generation Managed Package Using a UI
Create a First-Generation Managed Package using Salesforce DX
Components Available in First-Generation Managed Packages
Behavior of Specific Metadata in First-Generation Managed Packages
Package and Test Your First-Generation Managed Package
Update Your First-Generation Managed Package
Publish Upgrades to First-Generation Managed Packages
Manage Licenses for Managed Packages
Get Started with the License Management App
Lead and License Records in the License Management App
Modify a License Record
Refresh Licenses for a Managed Package
Extending the License Management App
Move the License Management App to Another Salesforce Org
Troubleshoot the License Management App
Best Practices for the License Management App
Troubleshoot Subscriber Issues
Manage Features in First-Generation Managed Packages
AppExchange App Analytics for First-Generation Managed Packages
Developing and Distributing Unmanaged Packages
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Modify a License Record

You can change a customer’s access to your offering by modifying a license record using the License Management App (LMA). For example, you can increase or decrease the number of seats included with a license or change the expiration date.

You can't use the LMA to modify licenses provisioned through AppExchange Checkout. To modify licenses provisioned through Checkout, have your customers follow the instructions in Add or Remove Licenses from an AppExchange Checkout Subscription.

Warning

  1. In the LMA, locate the license.
  2. Click Modify License.
    When the LMA is installed, the Edit button doesn’t appear on the license page layout, and the Modify License button is included instead. This setup is intentional. You must edit license records on the Modified License page, don't attempt to edit license records directly.
  3. Update the field values as needed.
    Field Description
    Expiration Enter the last day that the customer can access your package, or select Does not expire.
    Seats Enter the number of licensed seats, or select Site License to make your package available to all users in the customer’s org. You can allocate up to 99,000,000 seats.
    Status Select a value from the dropdown.
    • Trial—Lets the customer try your offering for up to 90 days. After the trial license converts to an active license, it can’t return to a trial state.
    • Active—Lets the customer use your package according to the license agreement.
    • Suspended—Prohibits the customer from accessing your offering.

    When your offering is uninstalled, its status is set to Uninstalled, and the license can’t be edited.

    Note
  4. Click Save.