Second-Generation Managed Packaging Developer Guide

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Second-Generation Managed Packages
What’s a Second-Generation Managed Package?
Set Up Your Development Environment
Before You Create Second-Generation Managed Packages
Scratch Orgs and Package Development
Workflow for Second-Generation Managed Packages
Components Available in Second-Generation Managed Packages
Behavior of Specific Metadata in Second-Generation Managed Packages
Develop Second-Generation Managed Packages
Install and Uninstall Second-Generation Managed Packages
Prepare to Distribute Your Second-Generation Managed Package
Push a Package Upgrade for Second-Generation Managed Packages
Advanced Features for Second-Generation Managed Packages
Best Practices for Second-Generation Managed Packages
Manage Licenses for Managed Packages
Manage Features in Second-Generation Managed Packages
Get Started with AppExchange App Analytics
App Analytics Use Cases
Enable App Analytics on Your Second-Generation Managed Package
Download Package Usage Logs, Package Usage Summaries, and Subscriber Snapshots
Considerations for Custom Interactions
AppExchange App Analytics Best Practices
Package Usage Summaries
Package Usage Logs
Subscriber Snapshots
Test Custom Integrations
AppExchange App Analytics Developer Cookbook
What Are Recipes?
Before You Begin
CRM Analytics Recipes
App Analytics Recipes
Customer Success Recipes
Custom Object Usage Recipes
Gaps Between First-Generation and Second-Generation Managed Packaging
PDF

App Analytics Recipes

To understand how your customers are using your managed packages and components, create App Analytics recipes. Each App Analytics recipe produces a CRM Analytics lens and is a key performance indicator (KPI). Use CRM Analytics dashboards to visualize your KPIs and gain deeper insights.
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions

AppExchange App Analytics is subject to certain usage restrictions as described in the AppExchange Program Policies. To request and retrieve package usage logs and subscriber snapshots, activate App Analytics on your security-reviewed managed package by logging a support case in the Salesforce Partner Community. For product, specify Partner Programs & Benefits. For topic, specify ISV Technology Request. You can access package usage summaries without activation.

Note

For example, to analyze a wide range of daily and monthly package usage metrics, build Daily and Monthly Active User App Analytics recipes.

Example

An example CRM Analytics dashboard with Daily Active Users and Monthly Active Users App Analytics recipes