Public Sector Solutions Developer Guide

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Public Sector Solutions Data Models
Public Sector Solutions Standard Objects
PublicSectrSltn Namespace
Public Sector Solutions APIs
Public Sector Solutions Standard Invocable Actions
Public Sector Solutions Tooling API Objects
Public Sector Solutions Metadata API Types
Public Sector Solutions Associated Objects
StandardValueSet Names and Standard Picklist Fields
Accounting Subledger
Action Launcher
Business Rules Engine
Criteria-Based Search and Filter
Decision Explainer
Discovery Framework
Engagement
Engagement Data Model
Engagement Connect APIs
Apex Reference
ConnectApi Namespace
DataRetrieval Namespace
Engagement Class
Engagements Class
EngagementRecordDetails Class
EngagementRecordDetailsList Class
ObjectDetailsRepresentation Class
RecordDetailsRepresentation Class
FieldDetailsRepresentation Class
RecordTranscripts Class
RecordTranscriptsList Class
RecordTranscriptsList Constructors
Transcript Class
Integrate the Engagement Objects Into Your CTI System
Group Membership and Households
Identity Verification
Intelligent Document Reader
Interest Tagging
Omnistudio Business APIs
Outcome Management Developer Guide
Record Alerts
Record Rollup Definitions
Service Process Studio
Timeline
PDF

RecordTranscriptsList Class

Stores the transcripts from multiple interaction sessions between customers and agents.

Namespace

DataRetrieval

RecordTranscriptsList Constructors

The RecordTranscriptsList class includes these constructors.

RecordTranscriptsList(conversations, conversationsTokens)

Creates an instance of the DataRetrieval.RecordTranscriptsList class by using specified parameters to store the transcripts associated with engagement records.

Signature

public RecordTranscriptsList(List<DataRetrieval.RecordTranscripts> conversations, Integer conversationsTokens)

DataRetrieval.RecordTranscriptsList, newinstance, [List<DataRetrieval.RecordTranscripts>, Integer], DataRetrieval.RecordTranscriptsList

Parameters

conversations
Type: List<DataRetrieval.RecordTranscripts>
List of transcripts from multiple interaction sessions between customers and agents.
conversationsTokens
Type: Integer
Number of tokens of conversation transcripts.

RecordTranscriptsList()

Creates an instance of the DataRetrieval.RecordTranscriptsList class.

Signature

public RecordTranscriptsList()

DataRetrieval.RecordTranscriptsList, newinstance, [], DataRetrieval.RecordTranscriptsList