ComplaintCase
Represents the association between a public complaint and its corresponding case. This object is available in API version 52.0 and later.
When a public complaint is raised on the portal, multiple department could be involved and each department can create a case record to track how the complaint is handled. For example, a hazardous chemical complaint can be handled by both the environmental agency and the fire department.
Supported Calls
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()
Fields
Field | Details |
---|---|
CaseId |
|
LastReferencedDate |
|
LastViewedDate |
|
Name |
|
OwnerId |
|
PublicComplaintId |
|