ClaimItem

Represents claim items (such as collision damage, roadside assistance, rental care) and their coverage details.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

To access this object on your Public Sector Solutions org, Benefit Disbursement must be enabled and you must have the Benefit Disbursement Access permission set or the Benefit Disbursement permission set license.

To access this object on your Experience Cloud site, users need the Benefit Assistance Community Access permission set or the Benefit Assistance for Communities permission set license.

Fields

Field Details
Category
Type
picklist
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Specifies the category of the claim item.
Picklist values aren't predefined for this field. Before you create a record, ensure that your Salesforce admin has defined picklist values based on your organization’s requirement.
ClaimId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
Required. The parent claim that includes this claim item.
This field is a relationship field.
Relationship Name
Claim
Relationship Type
Master-Detail
Refers To
Claim
ClaimParticipantId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The claim participant associated with the claim item.
This field is a relationship field.
Relationship Name
ClaimParticipant
Relationship Type
Lookup
Refers To
ClaimParticipant
CurrentAddress
Type
address
Properties
Filter, Nillable
Description
The location of the claim item.
This is a compound field of type Address and combines these fields: CurrentCity, CurrentCountry, CurrentGeocodeAccuracy, CurrentLatitude, CurrentLongitude, CurrentPostalCode, CurrentState, and CurrentStreet. For more information, see Address Compound Fields.
Description
Type
textarea
Properties
Create, Nillable, Update
Description
The description of the claim item.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp for when the current user last viewed a record related to this record.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.
Name
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
Required. Name of the item that’s included in the claim.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ClaimItemFeed
Feed tracking is available for the object.
ClaimItemHistory
History is available for tracked fields of the object.