Consumer Goods Cloud Developer Guide

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Get Started with Consumer Goods Cloud
Retail Execution
Standard Objects for Retail Execution
Associated Objects for Retail Execution
Custom Objects for Retail Execution
cgcloud__Account_Receivable__c
cgcloud__Account_Sales_Data__c
cgcloud__Account_Specific_Product_Condition__c
cgcloud__Account_Task__c
cgcloud__Account_Task_Template__c
cgcloud__Account_Visit_Setting__c
cgcloud__Asset_Audit__c
cgcloud__Asset_Template__c
cgcloud__Approval_Code__c
cgcloud__Batch_Last_Successful_Run__c
cgcloud__Batch_Process_Configuration__c
cgcloud__Color_Schema__c
cgcloud__BO_API__c
cgcloud__BO_API_Entity__c
cgcloud__BO_API_Output_Entity__c
cgcloud__BO_API_Step_Input_Structure__c
cgcloud__BO_API_Transaction_Log__c
cgcloud__BO_API_Workflow__c
cgcloud__BO_API_Workflow_Entity__c
cgcloud__BO_API_Workflow_Step__c
cgcloud__BO_API_Workflow_Workflow_Step__c
cgcloud__Consider_Default_SalesOrg__c
cgcloud__CP_Calculation_Schema__c
cgcloud__CP_Calculation_Schema_Determination__c
cgcloud__CP_Calculation_Schema_Step__c
cgcloud__CP_Key_Attribute__c
cgcloud__CP_Key_Type__c
cgcloud__CP_Pricing_Condition__c
cgcloud__CP_Pricing_Condition_Scale_Stage__c
cgcloud__CP_Pricing_Condition_Stage__c
cgcloud__CP_Pricing_Condition_Template__c
cgcloud__CP_Search_Strategy__c
cgcloud__CP_Search_Strategy_Step__c
cgcloud__Data_Type__c
cgcloud__Data_Type_Option__c
cgcloud__Field_Sales_Activity__c
cgcloud__Flatten_Org_Unit_Hierarchy__c
cgcloud__Historic_Product__c
cgcloud__Inventory__c
cgcloud__Inventory_Control_Template__c
cgcloud__Inventory_Transaction__c
cgcloud__Inventory_Transaction_Template__c
cgcloud__Job_Definition_List__c
cgcloud__Job_Definition_List_Account__c
cgcloud__Job_Definition_List_Account_Set__c
cgcloud__Job_Definition_List_Product__c
cgcloud__Job_Definition_List_Template__c
cgcloud__Job_Definition_Template__c
cgcloud__Job_DL_Job_Definition_Template__c
cgcloud__Job_DL_Template_Def_Template__c
cgcloud__Job_List__c
cgcloud__Job_Template__c
cgcloud__Listing_Classification__c
cgcloud__Listing_Module__c
cgcloud__Mobile_Link__c
cgcloud__Order__c
cgcloud__Order_Item__c
cgcloud__Order_Item_Inventory_Transaction__c
cgcloud__Order_Item_Order_Template_Association__c
cgcloud__Order_Item_Rule__c
cgcloud__Order_Item_Template__c
cgcloud__Order_Payment__c
cgcloud__Order_Payment_Inventory_Transaction__c
cgcloud__Order_Payment_Template__c
cgcloud__Order_Template__c
cgcloud__Order_Template_Order_Payment_Template__c
cgcloud__Order_Template_Product_Selector_Group__c
cgcloud__Org_Unit__c
cgcloud__Org_Unit_Hierarchy__c
cgcloud__Org_Unit_User__c
cgcloud__Organization_Setting__c
cgcloud__Package_Setting__c
cgcloud__Picklist_Toggle_Addon__c
cgcloud__POS__c
cgcloud__POS_Template__c
cgcloud__Product_Condition__c
cgcloud__Product_Listing_Module__c
cgcloud__Product_Assortment_Order_Template__c
cgcloud__Product_Assortment_Store__c
cgcloud__Promotion_Hurdle__c
cgcloud__Promotion_Hurdle_Expression__c
cgcloud__Promotion_Reward__c
cgcloud__Promotion_Reward_Group__c
cgcloud__Promotion_Reward_Product__c
cgcloud__Promotion_Sales_Folder__c
cgcloud__Promotion_Store__c
cgcloud__Sales_Folder__c
cgcloud__Sales_Folder_Sell_Sheet__c
cgcloud__Sales_Folder_Template__c
cgcloud__Sell_Sheet__c
cgcloud__Signature__c
cgcloud__Signature_Attribute__c
cgcloud__Signature_Flow_Step__c
cgcloud__Signature_Template__c
cgcloud__Substitution__c
cgcloud__System_Number__c
cgcloud__System_Number_Last__c
cgcloud__System_Number_Segment__c
cgcloud__Trip_List__c
cgcloud__Trip_List_Account__c
cgcloud__Unit_of_Measure__c
cgcloud__User_Accountable__c
cgcloud__User_Document__c
cgcloud__User_Document_Activity__c
cgcloud__User_Document_Template__c
cgcloud__User_Document_Template_Activity__c
cgcloud__Visit_Job__c
cgcloud__Visit_Template__c
cgcloud__Warehouse__c
cgcloud__Warehouse_Product__c
cgcloud__Warehouse_User__c
cgcloud__Workflow__c
cgcloud__Workflow_State_Transition__c
Retail Execution Standard Metadata APIs
Retail Order Customization
Sync Management
Direct Store Delivery
Einstein Visit and Activity Recommendation
Trade Promotion Management
Custom Objects for Retail Execution and Trade Promotion Management
Custom Objects for Future Use
API End-of-Life Policy
PDF

cgcloud__Account_Task__c

This object represents the details of the customer task (customer issue). This object is available in API version 54.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
Most recent date on which a user referenced this record.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
Most recent date on which a user viewed this record.
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
Name of this record.
RecordTypeId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Record type of the record.
This is a relationship field.
Relationship Name
RecordType
Relationship Type
Lookup
Refers To
RecordType
cgcloud__Account_Task_Template__c
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Reference to the template.
This is a relationship field.
Relationship Name
cgcloud__Account_Task_Template__r
Relationship Type
Lookup
Refers To
cgcloud__Account_Task_Template__c
cgcloud__Account__c
Type
reference
Properties
Create, Filter, Group, Sort
Description
Reference to the customer.
This is a relationship field.
Relationship Name
cgcloud__Account__r
Relationship Type
Master-detail
Refers To
Account (Master object)
cgcloud__Accountable__c
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Reference to the owner of the task.
This is a relationship field.
Relationship Name
cgcloud__Accountable__r
Relationship Type
Lookup
Refers To
User
cgcloud__Asset__c
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Reference to the asset.
This is a relationship field.
Relationship Name
cgcloud__Asset__r
Relationship Type
Lookup
Refers To
Asset
cgcloud__Classification__c
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Specifies the area that causes the issue.
Possible values are:
  • Asset Maintenance
  • Asset Replacement
  • Asset Retirement
  • Company
  • Complaint
  • Inquiry
  • Order
  • Placement
  • Private
  • Repair Asset
  • Service
  • TimeEntry—Time Entry
  • Training
  • Vehicle
The default value is Inquiry.
cgcloud__Creation_Date__c
Type
date
Properties
Create, Defaulted on create, Filter, Group, Nillable, Sort, Update
Description
Date on which the customer task was created.
cgcloud__Description_Language_1__c
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Stores the description of language 1.
cgcloud__Description_Language_2__c
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Stores the description of language 2.
cgcloud__Description_Language_3__c
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Stores the description of language 3.
cgcloud__Description_Language_4__c
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Stores the description of language 4.
cgcloud__Description__c
Type
string
Properties
Filter, Nillable, Sort
Description
Description based on the user-specified language.
This is a calculated field.
Formula
CASE($User.cgcloud__Language_Postfix__c,
  "Language1", cgcloud__Description_Language_1__c,
  "Language2", BLANKVALUE(cgcloud__Description_Language_2__c,cgcloud__Description_Language_1__c),
  "Language3", BLANKVALUE(cgcloud__Description_Language_3__c,cgcloud__Description_Language_1__c),
  "Language4", BLANKVALUE(cgcloud__Description_Language_4__c,cgcloud__Description_Language_1__c),
  cgcloud__Description_Language_1__c)
cgcloud__Due_Date__c
Type
date
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Date by which the action is to be done.
cgcloud__Note__c
Type
textarea
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Specifies a note for the customer task.
cgcloud__Phase__c
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Sort, Update
Description
Phase of the customer task.
Possible values are:
  • Cancelled—Canceled
  • Closed—Completed
  • Initial
  • Released
The default value is Initial.
cgcloud__Priority__c
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Priority of the customer task.
Possible values are:
  • A
  • B
  • C
cgcloud__Responsible__c
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Reference to the responsible user.
This is a relationship field.
Relationship Name
cgcloud__Responsible__r
Relationship Type
Lookup
Refers To
User
cgcloud__Sales_Org__c
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Sales org to which the account task belongs.
Possible values are:
  • 0000
  • 0001
  • 0002
  • 0003
cgcloud__Workflow__c
Type
string
Properties
Filter, Nillable, Sort
Description
Reference to the workflow.
This is a calculated field.
Formula
cgcloud__Account_Task_Template__r.cgcloud__Workflow__r.Name

Associated Objects

This object has these associated objects. If the API version isn’t specified, they are available in the same API versions as this object. Otherwise, they are available in the specified API version and later.

cgcloud__Account_Task__cChangeEvent
Change events are available for the object.
cgcloud__Account_Task__cFeed
Feed tracking is available for the object.
cgcloud__Account_Task__cHistory
History is available for the tracked fields of the object.
cgcloud__Account_Task__cOwnerSharingRule
Sharing rules are available for the object.
cgcloud__Account_Task__cShare
Sharing is available for the object.