Engagement Channel Type Result

Output representation of the details of the engagement channel type.
Property Name Type Description Filter Group and Version Available Version
contactPoint String The contact point for the engagement channel type. Small, 56.0 56.0
contactPointType String The contact point type for the engagement channel type.
Possible values are:
  • InPerson
  • None
  • Phone—Available in API version 57.0 and later.
  • Video—Available in API version 57.0 and later.
Small, 56.0 56.0
id String The ID of the engagement channel type record. Small, 56.0 56.0
name String The name of the engagement channel type. Small, 56.0 56.0
workTypeGroupIds String[] The work type group IDs for the engagement channel type.

When workTypeID is specified in the API request, this property is unspecified.

Note

Small, 56.0 56.0
workTypeIds String[] The work type Ids for the engagement channel type.

When workTypeGroupID is specified in the API request, this property is unspecified.

Note

Small, 56.0 56.0