Salesforce Scheduler Developer Guide
Summer '25 preview (API version 64.0)
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Introduction to Salesforce Scheduler
Set Up Salesforce Scheduler
Salesforce Scheduler Data Model Overview
ActionableListMbrInvitation
AppointmentTopicTimeSlot
EngagementChannelType
EngagementChannelWorkType
ServiceTerritoryWorkType
ShiftEngagementChannel
ShiftWorkTopic
WaitlistServiceResource
WaitlistWorkType
WorkTypeGroupMember
Authenticate Salesforce Scheduler APIs
Translate SOQL Query Results
Salesforce Scheduler Custom Objects
This section provides details on custom objects, including junction objects. The
Junction Object is a custom object that enables you to link a custom object with a large number
of child records and link each child record to a large number of parent objects.
Salesforce Scheduler is available for an extra cost in Lightning Experience.
Available in: Enterprise, Unlimited, Performance, and Developer editions.
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ActionableListMbrInvitation
Represents a relationship between an Actionable List Member and an Appointment Invitation. This object is available in API version 59.0 and later. -
AppointmentTopicTimeSlot
Represents a lookup to a work type or a work type group for a time slot This object is available in API version 52.0 and later. -
EngagementChannelType
Represents a channel through which a customer can be reached for communication. The Engagement Channel Type object supports only the English language. This object is available in API version 48.0 and later. -
EngagementChannelWorkType
Represents the relationship between an Engagement Channel Type object and a Work Type object for Salesforce Scheduler. This object is available in API version 56.0 and later. -
ServiceTerritoryWorkType
Represents the relationship between a ServiceTerritory object and a WorkType object for Salesforce Scheduler appointments. This object is available in API version 45.0 and later. -
ShiftEngagementChannel
Represents the relationship between a Shift object and an Engagement Channel Type object for Salesforce Scheduler. This object is available in API version 56.0 and later. -
ShiftWorkTopic
Represents the relationship between a Shift object and a Work Type or Work Type Group object for Salesforce Scheduler. This object is available in API version 56.0 and later. -
WaitlistServiceResource
Represents the relationship between the Waitlist object and the Service Resource object for Salesforce Scheduler. This object is available in API version 58.0 and later. -
WaitlistWorkType
Represents the relationship between the Waitlist object and the Work Type object for Salesforce Scheduler. This object is available in API version 58.0 and later. -
WorkTypeGroupMember
Represents the relationship between a work type and the work type group it belongs to. This object is available in API version 45.0 and later.