Skill

Represents a skill that service resources have. This object is available in API version 24.0 and later.

For information about WDC skills on a user’s profile, see the ProfileSkill topic.

Note

Supported Calls

create(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field Name Details
Description
Type
textarea
Properties
Create, Nillable, Update
Description
The description of the skill.
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description

The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization.

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance slows down while Salesforce generates one for each record.

Note

LastViewedDate
Type
datetime
Properties
Filter, Nillable, Sort
Description
The timestamp for when the current user last viewed the skill.
MasterLabel
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description

The name of the skill.