Salesforce Scheduler Developer Guide

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Introduction to Salesforce Scheduler
Set Up Salesforce Scheduler
Salesforce Scheduler Data Model Overview
Salesforce Scheduler Standard Objects
Salesforce Scheduler Custom Objects
Salesforce Scheduler Platform Events
Salesforce Scheduler Metadata API Types
Authenticate Salesforce Scheduler APIs
Translate SOQL Query Results
Salesforce Scheduler Business APIs
Salesforce Scheduler Apex Classes
Build Custom Appointment Booking Experiences Using Salesforce Scheduler APIs
Schedule an Anonymous Appointment
Schedule Anonymous Appointments with Appointment Distribution
Schedule Appointments by Selecting Location First
Modify an Anonymous Appointment
Create a Single-Resource Appointment
Modify a Service Appointment
Create a Multi-Resource Appointment
Considerations for Multi-Resource Scheduling
Enable Multi-Resource Scheduling
Update Field Level Security for Multi-Resource Scheduling
Authenticate with a Connected App
Get Work Type Groups
Get Engagement Channels
Get Service Territories
Get Appointment Candidates
Get Appointment Time Slots
Create Service Appointments
Modify a Multi-Resource Service Appointment
Create a Concurrent Appointment
Schedule Appointments by Using Sharing Availability
Schedule Appointments with a Dummy Resource and Reassign to Actual Resources
Integrate Salesforce Scheduler with External Calendars
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Enable Multi-Resource Scheduling

Enable the Multi-Resource Scheduling setting to let users schedule groups of resources for customer appointments.
  1. From Setup, in the Quick Find box, enter Salesforce Scheduler, and then select Salesforce Scheduler Settings.
  2. Enable Multi-Resource Scheduling.
  3. Save your changes.