Salesforce Scheduler Developer Guide
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Introduction to Salesforce Scheduler
Set Up Salesforce Scheduler
Salesforce Scheduler Data Model Overview
Authenticate Salesforce Scheduler APIs
Translate SOQL Query Results
Authenticate with Salesforce Scheduler APIs
Get Service Appointments
Get Service Appointment Details
Change Appointment Candidates
Change Appointment Time Slots
Update Service Appointments
Change Appointment Details
This section explains how you can show either the service resources or
time slots page based on what the user chooses to change for the appointment. Depending on the
requirement, you can choose one of the two options.
-
Change Appointment Candidates
If the assigned resources mark themselves absent, use the query request on the ServiceTerritoryMember object to show the list of alternative resources. -
Change Appointment Time Slots
A time slot represents a period in a day when an appointment takes place. a multi-resource service appointment can be modified. To show the alternative tome slots for the assigned resources, use the getAppointmentSlots REST API.