Salesforce Shield

Shield Platform Encryption

Shield Platform Encryption allows you to natively encrypt your most sensitive data at rest across all your Salesforce apps. Encrypting data at rest adds another layer of protection to PII, sensitive, confidential, or proprietary data. It also helps you meet external and internal data compliance policies while keeping critical app functionality such as search, workflow, and validation rules. You keep full control over encryption keys and can set encrypted data permissions to protect sensitive data from unauthorized users.

Real-Time Event Monitoring

Real-Time Event Monitoring gives you access to detailed performance, security, and usage data on all your Salesforce apps. See who is accessing critical business data when, and from where. Understand user adoption across your apps. Troubleshoot and optimize performance to improve the end-user experience. Event Monitoring data is tracked via the API and can be imported into any data visualization or application monitoring tool, like Analytics, Splunk, or New Relic. To get started, check out our Event Monitoring training course.

Field Audit Trail

With Field Audit Trail, you know the state and value of your data for any date at any time. You can use it for regulatory compliance, internal governance, audit, or customer service. Field Audit trail is built on a big data backend for massive scalability, and you can use it to create a forensic data-level audit trail. See Field Audit Trail.

Data Detect

With Data Detect you can scan your org for sensitive data and then take steps to protect it. You expedite data categorization by aligning data sensitivity levels and categories to actual field data. And you no longer rely on third-party services or port your data outside of Salesforce.

Shield Learning Map: Find Learning Resources and Documentation

The Shield Learning Map is a friendly, centralized resource for all things Shield. No matter which Shield product you buy or how you plan to use it, the learning map offers a clear path toward success. You can find links to the Shield Learning Map from Shield product documentation, or go directly to https://shieldlearningmap.com.

On the landing page, get oriented to Shield with Dreamforce presentations, videos, and overview documentation. Then click the trail to see resources—developer guides, how-to steps, Trailhead, and best practices—targeted at specific features and use cases. From planning security policies to putting those policies into action, the map offers you just-in-time information for all stages of your Shield journey.

And if you want to ask questions or find the latest information about Shield improvements, the map has you covered. The button bar at the bottom of the map offers links to Shield-specific Trailblazer Community groups, discussion forums, on-demand webinars, and release notes.