Salesforce Security Guide

Clouds with binary code floating aboveCloud with binary code floating above

No Results

Search Tips:

  • Please consider misspellings
  • Try different search keywords
Salesforce Security Guide
Salesforce Security Basics
Authenticate Users
Give Users Access to Data
Share Objects and Fields
Strengthen Your Data’s Security with Shield Platform Encryption
What You Can Encrypt
Platform Encryption Q&A
How Encryption Works
Set Up Your Encryption Policy
Required Permissions
Generate and Manage Tenant Secrets
Set Up Field-Level Encryption
Encrypt Files
Encrypt Data in Chatter
Encrypt Data Cloud with Customer-Managed Root Keys
Encrypt Search Index Files with a Tenant Secret
Encrypt Search Index Files with a Root Key
Encrypt CRM Analytics Data
Encrypt Event Bus Data
Fix Blockers
Stop Encryption
Filter Encrypted Data with Deterministic Encryption
Key Management and Rotation
Shield Platform Encryption Customizations
Encryption Trade-Offs
Audit and Monitor Your Organization’s Security
Real-Time Event Monitoring
Security Guidelines for Apex and Visualforce Development
API End-of-Life Policy
PDF

Encrypt Data in Chatter

Enabling Shield Platform Encryption for Chatter adds an extra layer of security to the information that users share in Chatter. You can encrypt data at rest in feed posts and comments, questions and answers, link names and URLs, poll questions and choices, and content from your custom rich publisher apps.
Available as an add-on subscription in: Enterprise, Performance, and Unlimited Editions. Requires purchasing Salesforce Shield. Available in Developer Edition at no charge for orgs created in Summer ’15 and later.
Available in both Salesforce Classic and Lightning Experience.

User Permissions Needed
To view setup: View Setup and Configuration
To encrypt fields: Customize Application

We recommend that you test Encryption for Chatter in a dedicated Sandbox environment before enabling it in production.

Unlike encryption for custom and standard fields, enabling encryption for Chatter encrypts all eligible Chatter fields.

  1. Make sure that your org has an active encryption key. If you’re not sure, check with your administrator.
  2. From Setup, in the Quick Find box, enter Encryption Settings, and then select Encryption Settings.
  3. In the Advanced Encryption Settings section, turn on Encrypt Chatter.
The automatic Shield Platform Encryption validation service checks for settings that could block encryption. If the service finds potential problems, it sends you an email with suggestions for fixing the problems.

After you activate encryption for Chatter, new data that you enter into Chatter gets encrypted. To encrypt historic Chatter data, contact Salesforce Customer Support to request the background encryption service.

When you edit or update an encrypted Chatter field, the field’s revision history is also encrypted. For example, if you update a post, the old version of the post remains encrypted.

If you enabled Encryption for Chatter in Spring ’17 and you want to access the most up-to-date features, deselect Encrypt Chatter and then reselect Encrypt Chatter.

This page is about Shield Platform Encryption, not Classic Encryption. What's the difference?

Note