Which Standard Fields Can I Encrypt?

You can encrypt certain fields on standard and custom objects, data in Chatter, and search index files. With some exceptions, encrypted fields work normally throughout the Salesforce user interface, business processes, and APIs.
Available in both Salesforce Classic (not available in all orgs) and Lightning Experience.
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Requires purchasing Salesforce Shield or Shield Platform Encryption, and the Cache-Only Key Service.

This page is about Shield Platform Encryption, not Classic Encryption. What's the difference?

Note

When you encrypt a field, existing values aren’t encrypted immediately. Values are encrypted only after they’re touched or after they’re synchronized with the latest encryption policy. Synchronize existing data with your policy from Setup on the Encryption Statistics page.

Compatible Standard Fields

You can encrypt the contents of these standard field types.

Object Fields Notes
Account Participant Comments The Account Participant object is available in select Salesforce Industries products.
Accounts

Account Name

Account Site

Billing Address (encrypts Billing Street and Billing City)

Description

Fax

Phone

Shipping Address (encrypts Shipping Street and Shipping City)

Website

If you enabled Person Accounts, certain account and contact fields are combined into one record. In that case, you can enable encryption for a different set of Account fields.
Accounts with Person Accounts enabled

Account Name

Account Site

Assistant

Assistant Phone

Billing Address (encrypts Billing Street and Billing City)

Description

Email

Fax

Home Phone

Mailing Address (encrypts Mailing Street and Mailing City)

Mobile

Other Address (encrypts Other Street and Other City)

Other Phone

Phone

Shipping Address (encrypts Shipping Street and Shipping City)

Title

Website

Activity

Description (encrypts Event—Description and Task—Comment)

Subject (encrypts Event—Subject and Task—Subject)

Selecting an Activity field encrypts that field on standalone events, event series (Lightning Experience), and recurring events (Salesforce Classic).
AI Natural Language Process Chunk Result

Additional Information

Response

AI Natural Language Process Result

Additional Information

Response

Applicant

Birth Date

Email

First Name

Last Name

Middle Name

Phone

Prefix

Suffix

Business Entity Name

Unique Reference Number

Application Form

Submission Date

Application Form Participant Comment
Application Form Product Participant Comment
Assessment Question Response

Choice Value

Date Value

Date Time Value

Response Text

Response Value

Authorization Form Name
Authorization Form Consent Name
Authorization Form Data Use Name
Authorization Form Text Name
Business License Identifier Emergency Response Management for Public Sector standard objects and fields are available to users who have the Emergency Response for Public Sector permission set license.
Business License Application Site Address (encrypts Site Street and Site City)
Business Profile

Business Operating Name

Business Tax Identifier

Cases

Description

Subject

Case Comments Body (including internal comments)
Chat Transcript

Body

Supervisor Transcript Body

Before you can apply encryption to Chat fields, add the Supervisor Transcript Body field to the LiveChatTranscript record home layout.
Contact Point Address Address
Contact Point Email Email address
Contact Point Phone Telephone number
Contacts

Assistant

Assistant Phone

Description

Email

Fax

Home Phone

Mailing Address (encrypts Mailing Street and Mailing City)

Mobile

Name (encrypts First Name, Middle Name, and Last Name)

Other Address (encrypts Other Street and Other City)

Other Phone

Phone

Title

Contracts

Billing Address (encrypts Billing Street and Billing City)

Shipping Address (encrypts Shipping Street and Shipping City)

Conversation Context Entry

Key

Value

Conversation Entry Message
Conversation Participant Participant Display Name
Course Offering Name Emergency Response Management for Public Sector standard objects and fields are available to users who have the Emergency Response for Public Sector permission set license.
Custom Objects Name
Email Messages

From Name

From Name

To Address

CC Address

BCC Address

Subject

Text Body

HTML Body

Headers

If you use Email-to-Case, these fields are also encrypted on the customer emails that generate cases.
Email Message Relations Relation Address
Flow Orchestration Work Item Screen Flow Inputs
Identity Document

Document Number

Expiration Date

Issue Date

Individual Name The Individual object is available only if you enable the setting to make data protection details available in records.
Leads

Address (Encrypts Street and City)

Company

Description

Email

Fax

Mobile

Name (Encrypts First Name, Middle Name, and Last Name)

Phone

Title

Website

List Emails

From Name

From Address

Reply To Address

List Email Sent Results Email
Loan Applicant Loan Applicant Name
Loan Applicant Address Residence Address
Messaging End User

Messaging Platform Key

Name

Profile Picture URL

OCR Document Scan Result Extracted Values
OCR Scan Result Template Mapping Mapped Fields
Opportunities

Description

Next Step

Opportunity Name

Opportunity Participant Comments The Opportunity Participant object is available in select Salesforce Industries products.
Party Profile Participant Comment
Payment Instrument Bank Account Name
Public Complaint

Business Address

Business Name

Email

First Name

Last Name

Mobile Number

Emergency Response Management for Public Sector standard objects and fields are available to users who have the Emergency Response for Public Sector permission set license.
Recommendations Description
Referral

Client Email

Client Name

Client Phone

Provider Email

Provider Name

Provider Phone

Referrer Email

Referrer Name

Referrer Phone

Regulatory Code Violation

Corrective Action Description

Description

Emergency Response Management for Public Sector standard objects and fields are available to users who have the Emergency Response for Public Sector permission set license.
Service Appointments

Address (Encrypts Street and City)

Description

Subject

Social Persona

Bio

Profile URL

Provider External Picture URL

Real Name

Before you can apply encryption to Social Persona fields, make sure that Social Customer Service is enabled and connected to a Marketing Cloud Engagement social service.
Social Post

Attachment URL

Headline

Message

Post URL

Social Handle

Before you can apply encryption to Social Post fields, make sure that Social Customer Service is enabled and connected to a Marketing Cloud Engagement social service.
Survey Question Response

Date Value

Date Time Value

Choice Value

Response Value

Training Course

Description

Name

Emergency Response Management for Public Sector standard objects and fields are available to users who have the Emergency Response for Public Sector permission set license.
User Email
Utterance Suggestion Utterance
Video Call

Description

End Date Time

Start Date Time

Vendor Meeting Uuid

Video Call Participant

Email

Join Date Time

Leave Date Time

Violation Enforcement Action Description Emergency Response Management for Public Sector standard objects and fields are available to users who have the Emergency Response for Public Sector permission set license.
Voice Call

FromPhoneNumber

ToPhoneNumber

Web Quote

Introduction

Notes

Ship to City

Ship to Country

Ship to Name

Ship to Postal Code

Ship to State

Ship to Street

Description

Product Code

Work Orders

Address (Encrypts Street and City)

Description

Subject

Work Order Line Items

Address (Encrypts Street and City)

Description

Subject

Compatible Automotive Cloud Fields

Automotive Cloud standard objects and fields are available to users who have the Automotive Foundation User and the Vehicle and Asset Finance permission sets.

Object Fields
Financial Account

Financial Account Number

Name

Compatible Health Cloud Fields

Health Cloud standard objects and fields are available to users who have the Health Cloud Platform permission set license.

Deterministic encryption is unavailable for long text fields and fields that have Notes in the name.

Note

Object Fields
Care Plan Template Problem

Name

Care Program Enrollee

Name

Care Program Enrollee Product

Name

Care Program Provider

Name

Care Request

Admission Notes

Disposition Notes

Facility Record Number

First Reviewer Notes

Medical Director Notes

Member First Name

Member Last Name

Member ID

Member Group Number

Resolution Notes

Root Cause Notes

Care Request Drug Prescription Number
Care Specialty

Name

Contact Encounter Name
Coverage Benefit

Benefit Notes

Coinsurance Notes

Copay Notes

Deductible Notes

Lifetime Maximum Notes

Name

Out-of-Pocket Notes

Source System Identifier

Coverage Benefit Item

Coverage Level

Notes

Service Type

Service Type Code

Source System Identifier

Healthcare Provider Specialty

Name

Healthcare Provider Treated Condition

Name

Member Plan

Affiliation

Group Number

Issuer Number

Member Number

Name

Primary Care Physician

Source System Identifier

Purchaser Plan

Name

Compatible Financial Services Cloud Fields

Financial Services Cloud standard objects and fields are available to users who have Financial Services Cloud enabled.

Object Fields
Application Form Seller Item

Vehicle Identification Number

Engine Number

Vehicle Registration Number

PropertyAddress

Scheduled Delivery Date

Property UnitI dentifier

Make

Model

Trim

Application Form Vendor Product Address
Custom Object Participant Comments
Financial Deal Description

Financial Deal Code

Name

Financial Deal Asset Address
Financial Deal Bid Bid Round
Financial Deal Interaction Comment
Financial Deal Interaction Summary Comment
Interaction

Description

Name

Interaction Attendee Email Address
Interaction Summary

Meeting Notes

Next Steps

Name

Interaction Related Account Comment
Interaction Summary Next Steps

Meeting Notes

Title

Interaction Summary Discussed Account Comment
Party Financial Asset Lien

Lien Holder

Maturity Date

Party Financial Liability

Start Date

Term

Lender

Liability Account Identifier

Party Profile

Name

Full Name

First Name

Middle Name

Last Name

Party Identification Name

Primary Identifier

Business Entity Name

Primary Identification Name

Primary Identifier

Payment Mandate

Mandate Submission Date

Mandate End Date

Mandate Internal Identifier

Mandate External Identifier

Mandate Effective Date

Bank Account Number

Bank Routing Number

Disbursement Address

Bank Branch Address

Compatible Grantmaking Fields

Grantmaking standard objects and fields are available to users who have Grantmaking enabled.

Object Fields
Budget Participant Comments
Funding Award Participant Comments
Funding Opportunity Participant Comments
Individual Application Participant Comments
Individual Application Task Participant Comments

Compatible Insurance for Financial Services Cloud Fields

Insurance for Financial Services Cloud standard objects and fields are available to users who have Financial Services Cloud enabled.

Object Fields
Business Milestone

Milestone Description

Milestone Name

Claim

Claim Number

Incident Site

Report Number

Customer Property

Address

Lien Holder Name

Insurance Policy

Policy Number

Servicing Office

Universal Policy Number

Person Life Event

Event Description

Event Name

Securities Holding Name

Compatible Loyalty Management Fields

Loyalty Management standard objects and fields are available to users who have Loyalty Management enabled.

Shield Platform Encryption Supported Objects Fields
Loyalty Program Group Member Relationship Member Name

Compatible Nonprofit Cloud Fields

Nonprofit Cloud standard objects and fields are available to users who have Nonprofit Cloud features enabled.

Object Fields
Gift Entry

City

Country

Email

Expiry Month

Expiry Year

First Name

Home Phone

Last 4

Last Name

Mobile Phone

Organization Name

State/Province

Street

Payment Instrument Bank Account Number

Compatible Public Sector Solution Fields

Public Sector Solutions standard objects and fields are available to users who have Public Sector Solutions features enabled.

Object Fields
Application Form Evaluation Participant Comments
Case Proceeding Participant Comments
Complaint Participant Comments
Recruitment Requisition Participant Comments

Compatible Salesforce CPQ Fields

Salesforce CPQ standard objects and fields are available to users who have the Salesforce CPQ permission set license.

Object Fields
Lookup Data Lookup Data
Process Input Value Value
Quote

Bill To City

Bill To Country

Bill To Name

Bill To Postal Code

Bill To State

Bill To Street

Introduction

Notes

Ship To City

Ship To Country

Ship To Name

Ship To Postal Code

Ship To State

Ship To Street

Quote Template Company Name
Quote Term Body
Tax Exemption Certificate

Certificate Number

Country

County

Exempt Company Name

Notes

Postal Code

State

Street Address

Street Address_2

Compatible Workplace Command Center Fields

Object Fields Notes
Employee

Alternate Email

Email

First Name

Home Address

Home Phone

Last Name

Middle Name

Preferred First Name

Work Phone

To enable encryption on the Employee object, contact Salesforce Customer Support.