Service Cloud Connector API Reference

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Service Cloud Connector API Reference
Release Notes
Get Started
Base Connector API
Connector API Methods
Common API Methods
Voice API Methods
acceptCall
addParticipant
conference
declineCall
dial
endCall
getActiveCalls
getAgentConfig
getCapabilities
getPhoneContacts
getSignedRecordingUrl
getVoiceCapabilities
hold
mute
pauseRecording
resume
resumeRecording
sendDigits
setAgentConfig
swap
unmute
wrapUpCall
Connector API Class Objects
Supervisor API
PDF

acceptCall

Accept a call.

Signature

acceptCall(call) → Promise.<CallResult>

Parameters

Field Details
call
Type
PhoneCall
Description
Reserved for future use. Currently, this value isn’t used and is always null.