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Service Cloud Connector API Reference

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Summer '25 (API version 64.0)
Spring '25 (API version 63.0)
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Service Cloud Connector API Reference
Release Notes
Get Started
Base Connector API
Connector API Methods
Common API Methods
Voice API Methods
acceptCall
addParticipant
conference
declineCall
dial
endCall
getActiveCalls
getAgentConfig
getCapabilities
getPhoneContacts
getSignedRecordingUrl
getVoiceCapabilities
hold
mute
pauseRecording
resume
resumeRecording
sendDigits
setAgentConfig
swap
unmute
wrapUpCall
Connector API Class Objects
Supervisor API
PDF
Connector API Methods/Voice API Methods/getVoiceCapabilities

getVoiceCapabilities

Get the partner telephony capabilities.

Signature

getVoiceCapabilities() → Promise.<VoiceCapabilitiesResult>

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