Service Cloud Connector API Reference

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Service Cloud Connector API Reference
Release Notes
Get Started
Base Connector API
Connector API Methods
Connector API Class Objects
ActiveCallsResult
AgentConfigResult
AgentStatusInfo
AgentWork
AudioStats
AudioStatsElement
CallInfo
CallResult
CapabilitiesResult
ConferenceResult
Contact
ContactsResult
customError
GenericResult
HangupResult
HoldToggleResult
InitResult
LogoutResult
MuteToggleResult
ParticipantResult
Phone
PhoneCall
PhoneCallAttributes
PhoneContactsResult
RecordingToggleResult
SetAgentConfigResult
SharedCapabilitiesResult
SignedRecordingUrlResult
StatsInfo
VoiceCapabilitiesResult
Supervisor API
PDF

AgentConfigResult

Represents the result when getting rep phone configuration information.

Constructor

new AgentConfigResult(param)

Functions Where Used

Objects Referenced

Parameters

Field Details
param
Type
object
Description
The agent (rep) config result.
param.phones
Type
Array<string>
Description
Optional. Supported phone types. Phone type value can be "SOFT_PHONE" or "DESK_PHONE".
param.selectedPhone
Type
Phone
Description
Selected phone object, which includes the type and number.

Example

new AgentConfigResult({
    phones: ["SOFT_PHONE", "DESK_PHONE"],
    selectedPhone: new Phone("DESK_PHONE", “5554443333”)
})