Service Cloud Connector API Reference

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Service Cloud Connector API Reference
Release Notes
Get Started
Base Connector API
Connector API Methods
Connector API Class Objects
ActiveCallsResult
AgentConfigResult
AgentStatusInfo
AgentWork
AudioStats
AudioStatsElement
CallInfo
CallResult
CapabilitiesResult
ConferenceResult
Contact
ContactsResult
customError
GenericResult
HangupResult
HoldToggleResult
InitResult
LogoutResult
MuteToggleResult
ParticipantResult
Phone
PhoneCall
PhoneCallAttributes
PhoneContactsResult
RecordingToggleResult
SetAgentConfigResult
SharedCapabilitiesResult
SignedRecordingUrlResult
StatsInfo
VoiceCapabilitiesResult
Supervisor API
PDF

RecordingToggleResult

Represents the result when toggling the recording for a call.

Constructor

new RecordingToggleResult(param)

Functions Where Used

Parameters

Field Details
param
Type
object
Description
The recording toggle result.
param.isRecordingPaused
Type
boolean
Description
Indicates whether the recording is paused.
param.call
Type
PhoneCall
Description
The call associated with this result.
param.contactId
Type
string
Description
For multiparty or consult calls, pass the callId as part of contactId, so that Salesforce can determine which call is being paused or resumed.
param.initialContactId
Type
string
Description
Not needed for Service Cloud Voice with Partner Telephony.
param.instanceId
Type
string
Description
Not needed for Service Cloud Voice with Partner Telephony.
param.region
Type
string
Description
Not needed for Service Cloud Voice with Partner Telephony.