ContactRequest

Represents a customer’s request for support to get back to them about an issue. This object is available in API version 45.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ContactRequest in the Object Reference for the Salesforce Platform.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
CreatedById	Created By ID	reference		18
CreatedDate	Created Date	datetime
CurrencyIsoCode	Currency ISO Code	picklist		3
Id	Contact Request ID	id		18
IsCallback	Is Callback	boolean
IsDeleted	Deleted	boolean
LastModifiedById	Last Modified By ID	reference		18
LastModifiedDate	Last Modified Date	datetime
LastReferencedDate	Last Referenced Date	datetime
LastViewedDate	Last Viewed Date	datetime
Name	Contact Request Number	string		255
OwnerId	Owner ID	reference		18
PreferredChannel	Preferred Channel	picklist		40
PreferredPhone	Preferred Phone Number	phone		40
RequestDescription	Request Description	textarea		32000
RequestReason	Request Reason	picklist		40
Status	Request Status	picklist		40
SystemModstamp	System Modstamp	datetime
WhatId	Related To ID	reference		18
WhoId	Requestor ID	reference		18

Represents a list of access levels to a ContactRequest with an explanation of the access level. This object is available in API version 45.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ContactRequestShare in the Object Reference for the Salesforce Platform.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
AccessLevel	Custom Object Access	picklist		40
Id	Custom Object Share ID	id		18
IsDeleted	Deleted	boolean
LastModifiedById	Last Modified By ID	reference		18
LastModifiedDate	Last Modified Date	datetime
ParentId	Parent ID	reference		18
RowCause	Row Cause	picklist		40
UserOrGroupId	User/Group ID	reference		18