Conversation

Represents a conversation between an end user and an agent. Available in API version 49.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see Conversation in the Object Reference for the Salesforce Platform.

Field NameField LabelTypeDigitsLengthPrecisionScale
ActiveModalitiesActive Modalitiesstring 255  
ConversationChannelIdConversation Channel IDreference 18  
ConversationIdentifierConversation Identifierstring 255  
CreatedByIdCreated By IDreference 18  
CreatedDateCreated Datedatetime    
EndTimeConversation End timedatetime    
EndTimeMilliSecsMilliseconds portion of Conversation End timeint9   
IdConversation IDid 18  
IsDeletedDeletedboolean    
LabelLabelstring 128  
LastModifiedByIdLast Modified By IDreference 18  
LastModifiedDateLast Modified Datedatetime    
NameConversation Namestring 80  
StartTimeConversation Start timedatetime    
StartTimeMilliSecsMilliseconds portion of Conversation Start timeint9