Work.com Developer Guide

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Extend Work.com with Custom Solutions
Set Up Your Work.com Development Org
Develop a Workplace Command Center Solution
Package and License a Workplace Command Center Component
Understand the Work.com Data Model
Work with Employee Data
Link Employee with Other Objects
Synchronize Work.com Data Between Orgs
Authenticate Between Work.com and Other Orgs
Understand Location Data
Command Center Data Triggers
Understand Logging
Standard Objects Used by Work.com
Custom Objects and Fields Used by Work.com
Employee
Location
Address
Task
wkcc__CmdCtrLog__c
wkdw__ArticleToFlowLink__c
wkcc__CmdCtrLogEvent__e
wkcc__CommandCenterMapping__c
wkdw__HealthVerification__c
wkcc__LocationWellnessAggregation__c
wkcc__LocationWellnessFact__c
wkcc__LocationWellnessStaging__c
wkcc__Settings__c
wkcc__SurveyHistory__c
wkcc__SurveySchedule__c
wkcc__SurveyScheduleRecipient__c
wkcc__TriggerSettings__c
wkdw__EmployeeWorkExperience__c
wkdw__OnboardingTask__c
wkdw__OnboardingTemplate__c
wkdw__OnboardingTemplateTask__c
wkdw__TransitionPlan__c
wkcc__WorkQueueItem__c
Custom Metadata Types Used by Work.com
Model Workplace Reopening with Shift Management
Evaluate When to Open or Close Locations with Workplace Strategy Planner
Add a Support App to Employee Workspace with Employee Concierge
Implement a Queue Management Visitor Experience
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Employee

Work.com uses the Employee standard object to track information about users who are students, volunteers, and other roles in addition to employees. Some managed packages also install custom fields for the Employee standard object.

A Location__c field relates an employee (or user with another role) to a location.

Custom Fields

Field Details
wkcc__CurrentWellnessStatusAsOf__c
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
Indicates the date and time of the last wellness status update for the employee. This field is updated automatically when the employee responds to a survey with their wellness status. Salesforce admins can update the field manually, when needed, along with or independently of the CurrentWellnessStatus standard field on Employee.

This field isn't part of the default Employee page layout. To add this field, edit the page layout for Employee.

Important

This value is stored in GMT time but is shown to users in local time. Available in API version 50.0 and later.
wkcc__IndividualRole__c
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Denotes the role of an individual to support sending surveys by role to one or more selected locations. The initial value is Employee, but you can add picklist values for the roles you need, such as Student, and set a default value. The values are available when you send a survey to a location, so you can focus the survey on individuals with the assigned role.
wkcc__ReadyToReturn__c
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates whether an employee is ready to work at their assigned workplace location (true) or not (false). The default value is false. This field isn’t included by default on the employee page layout. Available in API version 50.0 and later.
wkdw__DisplayName__c
Type
string
Properties
Aggregatable, Filter, Sort
Description
Display name of the user. The value is a concatenation of PreferredFirstName and LastName. If PreferredFirstName doesn’t have a value, the formula field uses FirstName instead. Requires the Employee Workspace managed package.