Location

For Work.com, a Location record can have child Location records, which are called sublocations. Use sublocations to create hierarchies that go all the way to an employee work area, for example Building>Floor>Space.

Locations have local level information that is set automatically. A top-level, root location is level 1. A child of level 1 is level 2, and so on. By default, a level 1 location must have a visitor address. However, if a Salesforce admin has enabled location search filtering for all levels of the location hierarchy, level 1 locations don't have to have a visitor address. They can be abstractions, like sales regions or city neighborhoods. For details, see Salesforce Help.

A location hierarchy, which includes a level 1 location and all its sublocations, can be 13 levels deep and include up to 10,000 locations.

Location names have a 40-character limit and names must be unique.

Work.com adds the following field customizations on Location.

Changes to Existing Fields

Custom Fields