Work.com Developer Guide

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Extend Work.com with Custom Solutions
Set Up Your Work.com Development Org
Develop a Workplace Command Center Solution
Package and License a Workplace Command Center Component
Understand the Work.com Data Model
Work with Employee Data
Link Employee with Other Objects
Synchronize Work.com Data Between Orgs
Authenticate Between Work.com and Other Orgs
Understand Location Data
Command Center Data Triggers
Understand Logging
Standard Objects Used by Work.com
Custom Objects and Fields Used by Work.com
Employee
Location
Address
Task
wkcc__CmdCtrLog__c
wkdw__ArticleToFlowLink__c
wkcc__CmdCtrLogEvent__e
wkcc__CommandCenterMapping__c
wkdw__HealthVerification__c
wkcc__LocationWellnessAggregation__c
wkcc__LocationWellnessFact__c
wkcc__LocationWellnessStaging__c
wkcc__Settings__c
wkcc__SurveyHistory__c
wkcc__SurveySchedule__c
wkcc__SurveyScheduleRecipient__c
wkcc__TriggerSettings__c
wkdw__EmployeeWorkExperience__c
wkdw__OnboardingTask__c
wkdw__OnboardingTemplate__c
wkdw__OnboardingTemplateTask__c
wkdw__TransitionPlan__c
wkcc__WorkQueueItem__c
Custom Metadata Types Used by Work.com
Model Workplace Reopening with Shift Management
Evaluate When to Open or Close Locations with Workplace Strategy Planner
Add a Support App to Employee Workspace with Employee Concierge
Implement a Queue Management Visitor Experience
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wkcc__SurveyHistory__c

Represents historical data from a specific sending of a survey. The data includes the name of the survey, when it started to be sent out, the schedule in force (if any), and the status of the sending operation. The history provides an audit trail that can be used for monitoring and troubleshooting survey issues. This object is available in API version 49.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
An autogenerated number prefixed by SH- that uniquely identifies the history.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The user who owns the survey schedule in force for this survey send. Not applicable for surveys sent without a schedule.
wkcc__EndDate__c
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
The date and time that the system finished sending out the surveys.

When surveys are sent to many recipients, they can be sent out in batch jobs. The date and time shown indicate when the last batch job of surveys finished running.

Note
wkcc__StartDate__c
Type
dateTime
Properties
Create, Filter, Nillable, Sort, Update
Description
The date and time that the system started sending out the surveys.

When surveys are sent to many recipients, sometimes they can be sent out in batch jobs. The date and time shown indicate when the first batch job began sending out surveys.

Note
wkcc__Status__c
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The overall status of the sending operation.
Possible values are:
  • Failed
  • Processing
  • Succeeded

When surveys are sent to many recipients, sometimes they can be sent out in batch jobs. If any one of the batch jobs fails, the status of the overall send is Failed.

Note
wkcc__SurveySchedule__c
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
For surveys sent out on a schedule, this field is the name of the schedule. For surveys sent out without a schedule, the value of this field is null.