Work.com Developer Guide

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Extend Work.com with Custom Solutions
Set Up Your Work.com Development Org
Develop a Workplace Command Center Solution
Package and License a Workplace Command Center Component
Understand the Work.com Data Model
Work with Employee Data
Link Employee with Other Objects
Synchronize Work.com Data Between Orgs
Authenticate Between Work.com and Other Orgs
Understand Location Data
Command Center Data Triggers
Understand Logging
Standard Objects Used by Work.com
Custom Objects and Fields Used by Work.com
Employee
Location
Address
Task
wkcc__CmdCtrLog__c
wkdw__ArticleToFlowLink__c
wkcc__CmdCtrLogEvent__e
wkcc__CommandCenterMapping__c
wkdw__HealthVerification__c
wkcc__LocationWellnessAggregation__c
wkcc__LocationWellnessFact__c
wkcc__LocationWellnessStaging__c
wkcc__Settings__c
wkcc__SurveyHistory__c
wkcc__SurveySchedule__c
wkcc__SurveyScheduleRecipient__c
wkcc__TriggerSettings__c
wkdw__EmployeeWorkExperience__c
wkdw__OnboardingTask__c
wkdw__OnboardingTemplate__c
wkdw__OnboardingTemplateTask__c
wkdw__TransitionPlan__c
wkcc__WorkQueueItem__c
Custom Metadata Types Used by Work.com
Model Workplace Reopening with Shift Management
Evaluate When to Open or Close Locations with Workplace Strategy Planner
Add a Support App to Employee Workspace with Employee Concierge
Implement a Queue Management Visitor Experience
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wkdw__ArticleToFlowLink__c

Create new custom object in order to let customer configure which flows will be invocable from Knowledge Article page in community. This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Details
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp for when the current user last viewed a record related to this record.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The timestamp for when the current user last viewed this record. A null value can mean that the record was only referenced and not viewed.
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
Name of the article flow link record.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The ID of the user who currently owns this record. The default value is the user logged in to the API who ran create().
This is a polymorphic relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
Group, User
wkdw__ArticleNumber__c
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
Knowledge Article Number that contains the flow link.
wkdw__FlowAPIName__c
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
API name of the flow link that is on an article page.
wkdw__IsActive__c
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates if the flow button is visible on an article page.
The default value is 'true'.
wkdw__Label__c
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Label for the button that triggers a flow on an article page.