Work.com Developer Guide

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Extend Work.com with Custom Solutions
Set Up Your Work.com Development Org
Develop a Workplace Command Center Solution
Package and License a Workplace Command Center Component
Understand the Work.com Data Model
Model Workplace Reopening with Shift Management
Shift Management Data Triggers
Shift Records Sharing Flow
Shift Management Object Reference
ServiceAppointment
ServiceResource
ServiceTerritory
Shift
WorkOrder
wkfsl__Facility_Plan__c
wkfsl__PlanningPeriod__c
wkfsl__Shift_Management_Metric__c
wkfsl__ShiftAcceptNotification__c
wkfsl__Territory_Parent_Update_Evt__e
Evaluate When to Open or Close Locations with Workplace Strategy Planner
Add a Support App to Employee Workspace with Employee Concierge
Implement a Queue Management Visitor Experience
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WorkOrder

Represents field service work to be performed for a customer. Work.com adds new custom fields to the WorkOrder object. The custom field associated with Shift Manager contains information about the facility plan for that shift. This object is available in API version 36.0 and later.

For standard fields on the WorkOrder object, see Object Reference - WorkOrder.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Custom Fields

Field Details
wkfsl__Facility_Plan__c
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The facility plan record for the shift. This field is available in API version 48.0 and later.