Start Customer Service Center
With Customer Service Center, an agent can find or create an order, and find a customer. The agent must have permission to use Customer Service Center.
Select site > Merchant Tools > Ordering > Customer Service Center.
Select an action.
- Find an Order
- Create a New Order
- Find a Customer
To view the menu or return to the Welcome page, click the menu icon.
The Customer Service Center opens in a new tab. To return to Business Manager, click the original tab in your browser. When you click the sidebar navigation, only a single instance of the tab is opened. If a tab is already open, clicking the sidebar brings the tab into view.
To log out of the site, click the menu in the top-right corner.
The current user appears in the top-right corner of every page. The Log Out button is part of this menu. You can also view which site you are working on.
To switch to a different site, click the menu in the top-right corner.