BusinessProcessFeedback DLO Mappings

The BusinessProcessFeedback object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for BusinessProcessFeedback

The BusinessProcessFeedback DLO is mapped to the CustomerProcessFeedback DMO.

Mapping diagram for BusinessProcessFeedback DLO to CustomerProcessFeedback DMO

  • The BusinessProcessFeedback DLO field Id maps to the CustomerProcessFeedback DMO Object Id field.
  • The BusinessProcessFeedback DLO field Name maps to the CustomerProcessFeedback DMO Object ProcessFeedbackName field.
  • The BusinessProcessFeedback DLO field ActionName maps to the CustomerProcessFeedback DMO Object ActionName field.
  • The BusinessProcessFeedback DLO field ActionParam maps to the CustomerProcessFeedback DMO Object ActionParamText field.
  • The BusinessProcessFeedback DLO field ActionType maps to the CustomerProcessFeedback DMO Object ActionType field.
  • The BusinessProcessFeedback DLO field BusinessProcessDefinitionId maps to the CustomerProcessFeedback DMO Object CustomerProcessDefinitionId field.