CaseEpisode DLO Mappings

The CaseEpisode object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for CaseEpisode

The CaseEpisode DLO is mapped to the CaseEpisode DMO.

Mapping diagram for CaseEpisode DLO to CaseEpisode DMO

  • The CaseEpisode DLO field AddressId maps to the CaseEpisode DMO Object Address field.
  • The CaseEpisode DLO field CaseId maps to the CaseEpisode DMO Object Case field.
  • The CaseEpisode DLO field DataSource maps to the CaseEpisode DMO Object DataSourceId field.
  • The CaseEpisode DLO field DataSourceObject maps to the CaseEpisode DMO Object DataSourceObjectId field.
  • The CaseEpisode DLO field Description maps to the CaseEpisode DMO Object Description field.
  • The CaseEpisode DLO field EndDateTime maps to the CaseEpisode DMO Object EndDateTime field.
  • The CaseEpisode DLO field EpisodeAccountId maps to the CaseEpisode DMO Object EpisodeAccountId field.
  • The CaseEpisode DLO field EpisodeReasonId maps to the CaseEpisode DMO Object EpisodeReason field.
  • The CaseEpisode DLO field EpisodeSubType maps to the CaseEpisode DMO Object CaseEpisodeSubType field.
  • The CaseEpisode DLO field EpisodeType maps to the CaseEpisode DMO Object CaseEpisodeType field.
  • The CaseEpisode DLO field Id maps to the CaseEpisode DMO Object Id field.
  • The CaseEpisode DLO field RelatedEpisodeId maps to the CaseEpisode DMO Object RelatedEpisodeId field.
  • The CaseEpisode DLO field StartDateTime maps to the CaseEpisode DMO Object StartDateTime field.
  • The CaseEpisode DLO field Status maps to the CaseEpisode DMO Object CaseEpisodeStatus field.
  • The CaseEpisode DLO field StatusChangeReason maps to the CaseEpisode DMO Object StatusChangeReason field.
  • The CaseEpisode DLO field SubjectId maps to the CaseEpisode DMO Object SubjectId field.