CaseHistory2 DLO Mappings

The CaseHistory2 object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for CaseHistory2

The CaseHistory2 DLO is mapped to the CaseUpdate DMO.

Mapping diagram for CaseHistory2 DLO to CaseUpdate DMO

  • The CaseHistory2 DLO field OwnerId maps to the CaseUpdate DMO Object RelatedOwnerId field.
  • The CaseHistory2 DLO field LastModifiedDate maps to the CaseUpdate DMO Object LastModifiedDate field.
  • The CaseHistory2 DLO field CaseId maps to the CaseUpdate DMO Object CaseId field.
  • The CaseHistory2 DLO field PreviousUpdate maps to the CaseUpdate DMO Object PreviousUpdateDateTime field.
  • The CaseHistory2 DLO field LastModifiedById maps to the CaseUpdate DMO Object LastModifiedById field.
  • The CaseHistory2 DLO field Id maps to the CaseUpdate DMO Object Id field.
  • The CaseHistory2 DLO field DataSourceObject maps to the CaseUpdate DMO Object DataSourceObjectId field.
  • The CaseHistory2 DLO field Status maps to the CaseUpdate DMO Object Status field.
  • The CaseHistory2 DLO field DataSource maps to the CaseUpdate DMO Object DataSourceId field.