ComplaintCase DLO Mappings

The ComplaintCase object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ComplaintCase

The ComplaintCase DLO is mapped to the ComplaintCase DMO.

Mapping diagram for ComplaintCase DLO to ComplaintCase DMO

  • The ComplaintCase DLO field CaseId maps to the ComplaintCase DMO Object CaseId field.
  • The ComplaintCase DLO field DataSource maps to the ComplaintCase DMO Object DataSourceId field.
  • The ComplaintCase DLO field DataSourceObject maps to the ComplaintCase DMO Object DataSourceObjectId field.
  • The ComplaintCase DLO field Id maps to the ComplaintCase DMO Object Id field.
  • The ComplaintCase DLO field PublicComplaintId maps to the ComplaintCase DMO Object ComplaintId field.