Conversation DLO Mappings

The Conversation object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for Conversation

The Conversation DLO is mapped to the Conversation DMO.

Mapping diagram for Conversation DLO to Conversation DMO

  • The Conversation DLO field DataSource maps to the Conversation DMO Object DataSourceId field.
  • The Conversation DLO field LastModifiedById maps to the Conversation DMO Object LastModifiedById field.
  • The Conversation DLO field CreatedById maps to the Conversation DMO Object CreatedById field.
  • The Conversation DLO field ConversationIdentifier maps to the Conversation DMO Object ExternalRecordId field.
  • The Conversation DLO field DataSourceObject maps to the Conversation DMO Object DataSourceObjectId field.
  • The Conversation DLO field CreatedDate maps to the Conversation DMO Object CreatedDate field.
  • The Conversation DLO field LastModifiedDate maps to the Conversation DMO Object LastModifiedDate field.
  • The Conversation DLO field Id maps to the Conversation DMO Object Id field.
  • The Conversation DLO field StartTime maps to the Conversation DMO Object StartDateTime field.
  • The Conversation DLO field SystemModstamp maps to the Conversation DMO Object SystemModstamp field.
  • The Conversation DLO field EndTime maps to the Conversation DMO Object EndDateTime field.