# ConversationReason DLO Mappings

The ConversationReason object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

![Object Mapping Diagram for ConversationReason](https://a.sfdcstatic.com/developer-website/sfdocs/data-cloud/media/data-cloud-dmo-mapping/standard_mappings/ConversationReason_obj_mappings_v3.svg)

## Mappings to the ConversationReason DMO Object

The ConversationReason DLO is mapped to the [ConversationReason DMO](/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-conversationreasondmo-dmo.md).

![Mapping diagram for ConversationReason DLO to ConversationReason DMO](https://a.sfdcstatic.com/developer-website/sfdocs/data-cloud/media/data-cloud-dmo-mapping/standard_mappings/ConversationReason_to_ConversationReasonDmo_def_v3.svg)

- The ConversationReason DLO field **ConversationReasonGroupId** maps to the ConversationReason DMO Object **ConversationReasonCategoryId** field.
- The ConversationReason DLO field **Id** maps to the ConversationReason DMO Object **Id** field.
- The ConversationReason DLO field **TotalConversationCount** maps to the ConversationReason DMO Object **TotalConversationCount** field.
- The ConversationReason DLO field **Summary** maps to the ConversationReason DMO Object **SummaryText** field.
- The ConversationReason DLO field **DataSource** maps to the ConversationReason DMO Object **DataSourceId** field.
- The ConversationReason DLO field **AverageNumOfTurns** maps to the ConversationReason DMO Object **AverageNumOfTurnsNumber** field.
- The ConversationReason DLO field **AverageDurationSeconds** maps to the ConversationReason DMO Object **AverageDurationSecondsNumber** field.
- The ConversationReason DLO field **EinsteinScore** maps to the ConversationReason DMO Object **EinsteinScoreNumber** field.
- The ConversationReason DLO field **DataSourceObject** maps to the ConversationReason DMO Object **DataSourceObjectId** field.
- The ConversationReason DLO field **Status** maps to the ConversationReason DMO Object **ConversationReasonStatusCode** field.
- The ConversationReason DLO field **FrequencyPercent** maps to the ConversationReason DMO Object **FrequencyPercent** field.