Engagement Analysis Text Session DMO
The Engagement Analysis Text Session DMO is a Data Cloud data model object (DMO) for an engagement session during a particular time period with multiple forms. For example, a chat session, a survey response, and a case can all occur during one customer's session.
ssot__EngagementAnalysisTextSession__dlm
Engagement
Text Insight
Engagement Analysis Text Session Id (ssot__Id__c)
| Object | Field | Cardinality | Related Object | Related Field |
|---|---|---|---|---|
| Engagement Analysis Text | Engagement Analysis Text Session | Many To One: N:1 | Engagement Analysis Text Session | Engagement Analysis Text Session Id |
| Field Name | Field API Name | Description | Data Type |
|---|---|---|---|
| Data Source | ssot__DataSourceId__c | A reference ID for the logical name for a system that is the source of records identified by external record ID. | text |
| Data Source Object | ssot__DataSourceObjectId__c | A reference ID for the logical name of the object where this record came from, whether that is the name of a cloud storage file or another connector’s external object. | text |
| Engagement Analysis Text Session Id | ssot__Id__c | The identifier of the engagement analysis text session. | text |
| Internal Organization | ssot__InternalOrganizationId__c | A reference ID to the business unit or other internal organization that owns the data record. | text |
| Session End Date Time | ssot__EngagementAnalysisTextEndDateTime__c | The date and time when an engagement session ends. | dateTime |
| Session Start Date Time | ssot__EngagementAnalysisTextStartDateTime__c | The date and time when an engagement session starts. | dateTime |