EngagementChannelType DLO Mappings

The EngagementChannelType object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for EngagementChannelType

The EngagementChannelType DLO is mapped to the EngagementChannelType DMO.

Mapping diagram for EngagementChannelType DLO to EngagementChannelType DMO

  • The EngagementChannelType DLO field ContactPointType maps to the EngagementChannelType DMO Object ContactPointType field.
  • The EngagementChannelType DLO field DataSource maps to the EngagementChannelType DMO Object DataSourceId field.
  • The EngagementChannelType DLO field DataSourceObject maps to the EngagementChannelType DMO Object DataSourceObjectId field.
  • The EngagementChannelType DLO field Id maps to the EngagementChannelType DMO Object Id field.
  • The EngagementChannelType DLO field Name maps to the EngagementChannelType DMO Object NameInterfaceField field.
  • The EngagementChannelType DLO field UsageType maps to the EngagementChannelType DMO Object UsageType field.