IncidentRelatedItem DLO Mappings
The IncidentRelatedItem object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.
The IncidentRelatedItem DLO is mapped to the IncidentRelatedItem DMO.
- The IncidentRelatedItem DLO field ImpactType maps to the IncidentRelatedItem DMO Object IncidentItemImpactType field.
- The IncidentRelatedItem DLO field Name maps to the IncidentRelatedItem DMO Object IncidentRelatedItemNumber field.
- The IncidentRelatedItem DLO field Id maps to the IncidentRelatedItem DMO Object Id field.
- The IncidentRelatedItem DLO field RelatedReferenceId maps to the IncidentRelatedItem DMO Object RelatedReferenceId field.
- The IncidentRelatedItem DLO field DataSourceObject maps to the IncidentRelatedItem DMO Object DataSourceObjectId field.
- The IncidentRelatedItem DLO field ImpactLevel maps to the IncidentRelatedItem DMO Object IncidentItemImpact field.
- The IncidentRelatedItem DLO field IncidentId maps to the IncidentRelatedItem DMO Object IncidentId field.
- The IncidentRelatedItem DLO field RelatedReferenceObject maps to the IncidentRelatedItem DMO Object RelatedReferenceObject field.
- The IncidentRelatedItem DLO field Comment maps to the IncidentRelatedItem DMO Object CommentText field.
- The IncidentRelatedItem DLO field DataSource maps to the IncidentRelatedItem DMO Object DataSourceId field.