InteractionSummary DLO Mappings

The InteractionSummary object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for InteractionSummary

The InteractionSummary DLO is mapped to the ConvChannelEngagementSummary DMO.

Mapping diagram for InteractionSummary DLO to ConvChannelEngagementSummary DMO

  • The InteractionSummary DLO field ConfidentialityType maps to the ConvChannelEngagementSummary DMO Object ConfidentialityType field.
  • The InteractionSummary DLO field DataSource maps to the ConvChannelEngagementSummary DMO Object DataSourceId field.
  • The InteractionSummary DLO field DataSourceObject maps to the ConvChannelEngagementSummary DMO Object DataSourceObjectId field.
  • The InteractionSummary DLO field Id maps to the ConvChannelEngagementSummary DMO Object Id field.
  • The InteractionSummary DLO field InteractionPurpose maps to the ConvChannelEngagementSummary DMO Object InteractionPurpose field.
  • The InteractionSummary DLO field MeetingNotes maps to the ConvChannelEngagementSummary DMO Object MeetingNotes field.
  • The InteractionSummary DLO field Name maps to the ConvChannelEngagementSummary DMO Object NameInterfaceField field.
  • The InteractionSummary DLO field NextSteps maps to the ConvChannelEngagementSummary DMO Object NextSteps field.
  • The InteractionSummary DLO field PartnerAccountId maps to the ConvChannelEngagementSummary DMO Object AccountId field.
  • The InteractionSummary DLO field RelatedRecordId maps to the ConvChannelEngagementSummary DMO Object RelatedRecordId field.
  • The InteractionSummary DLO field Status maps to the ConvChannelEngagementSummary DMO Object Status field.