KnowledgeArticle DLO Mappings

The KnowledgeArticle object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for KnowledgeArticle

The KnowledgeArticle DLO is mapped to the KnowledgeArticle DMO.

Mapping diagram for KnowledgeArticle DLO to KnowledgeArticle DMO

  • The KnowledgeArticle DLO field ArticleNumber maps to the KnowledgeArticle DMO Object ArticleNumber field.
  • The KnowledgeArticle DLO field DataSource maps to the KnowledgeArticle DMO Object DataSourceId field.
  • The KnowledgeArticle DLO field DataSourceObject maps to the KnowledgeArticle DMO Object DataSourceObjectId field.
  • The KnowledgeArticle DLO field FirstPublishedDate maps to the KnowledgeArticle DMO Object FirstPublishedDateTime field.
  • The KnowledgeArticle DLO field Id maps to the KnowledgeArticle DMO Object Id field.
  • The KnowledgeArticle DLO field LastPublishedDate maps to the KnowledgeArticle DMO Object LastPublishedDateTime field.