Outcome DLO Mappings

The Outcome object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for Outcome

The Outcome DLO is mapped to the OutcomeIntent DMO.

Mapping diagram for Outcome DLO to OutcomeIntent DMO

  • The Outcome DLO field Id maps to the OutcomeIntent DMO Object Id field.
  • The Outcome DLO field IntendedDirection maps to the OutcomeIntent DMO Object IntendedDirection field.
  • The Outcome DLO field Name maps to the OutcomeIntent DMO Object NameInterfaceField field.
  • The Outcome DLO field Status maps to the OutcomeIntent DMO Object OutcomeStatus field.
  • The Outcome DLO field Term maps to the OutcomeIntent DMO Object OutcomeTerm field.
  • The Outcome DLO field SourceName maps to the OutcomeIntent DMO Object SourceName field.