# Problem DLO Mappings

The Problem object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

![Object Mapping Diagram for Problem](https://a.sfdcstatic.com/developer-website/sfdocs/data-cloud/media/data-cloud-dmo-mapping/standard_mappings/Problem_obj_mappings_v3.svg)

## Mappings to the Problem DMO Object

The Problem DLO is mapped to the [Problem DMO](/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-problemdmo-dmo.md).

![Mapping diagram for Problem DLO to Problem DMO](https://a.sfdcstatic.com/developer-website/sfdocs/data-cloud/media/data-cloud-dmo-mapping/standard_mappings/Problem_to_ProblemDmo_def_v3.svg)

- The Problem DLO field **AssignedGroupId** maps to the Problem DMO Object **AssignedGroupId** field.
- The Problem DLO field **AssignedUserId** maps to the Problem DMO Object **AssignedUserId** field.
- The Problem DLO field **BusinessHoursId** maps to the Problem DMO Object **OperatingHoursId** field.
- The Problem DLO field **Category** maps to the Problem DMO Object **ProblemCategory** field.
- The Problem DLO field **Comments** maps to the Problem DMO Object **CommentText** field.
- The Problem DLO field **DataSourceObject** maps to the Problem DMO Object **DataSourceObjectId** field.
- The Problem DLO field **DataSource** maps to the Problem DMO Object **DataSourceId** field.
- The Problem DLO field **Description** maps to the Problem DMO Object **Description** field.
- The Problem DLO field **EntitlementId** maps to the Problem DMO Object **ServiceEntitlementId** field.
- The Problem DLO field **Id** maps to the Problem DMO Object **Id** field.
- The Problem DLO field **Impact** maps to the Problem DMO Object **ProblemImpact** field.
- The Problem DLO field **MilestoneStatus** maps to the Problem DMO Object **MilestoneStatusText** field.
- The Problem DLO field **OwnerId** maps to the Problem DMO Object **OwnerId** field.
- The Problem DLO field **Owner_Object** maps to the Problem DMO Object **OwnerObject** field.
- The Problem DLO field **ParentProblemId** maps to the Problem DMO Object **ParentProblemId** field.
- The Problem DLO field **PermanentSolution** maps to the Problem DMO Object **PermanentSolutionDescription** field.
- The Problem DLO field **PriorityOverrideReason** maps to the Problem DMO Object **PriorityOverrideReasonText** field.
- The Problem DLO field **Priority** maps to the Problem DMO Object **ProblemPriority** field.
- The Problem DLO field **ProblemNumber** maps to the Problem DMO Object **ProblemNumber** field.
- The Problem DLO field **ReportedById** maps to the Problem DMO Object **ReportedById** field.
- The Problem DLO field **ResolutionDateTime** maps to the Problem DMO Object **ResolutionDateTime** field.
- The Problem DLO field **ResolutionStatusCode** maps to the Problem DMO Object **ProblemResolutionStatus** field.
- The Problem DLO field **ResolutionSummary** maps to the Problem DMO Object **ResolutionSummaryText** field.
- The Problem DLO field **ResolvedById** maps to the Problem DMO Object **ResolvedById** field.
- The Problem DLO field **RootCauseSummary** maps to the Problem DMO Object **RootCauseSummaryText** field.
- The Problem DLO field **SlaExitDate** maps to the Problem DMO Object **EntitlementProcessEndDateTime** field.
- The Problem DLO field **SlaStartDate** maps to the Problem DMO Object **EntitlementProcessStartDateTime** field.
- The Problem DLO field **StatusCode** maps to the Problem DMO Object **ProblemStatusCategory** field.
- The Problem DLO field **Status** maps to the Problem DMO Object **ProblemStatus** field.
- The Problem DLO field **StopStartDate** maps to the Problem DMO Object **PauseStartDateTime** field.
- The Problem DLO field **SubCategory** maps to the Problem DMO Object **ProblemSubCateogory** field.
- The Problem DLO field **Subject** maps to the Problem DMO Object **SubjectDescription** field.
- The Problem DLO field **Urgency** maps to the Problem DMO Object **ProblemUrgency** field.
- The Problem DLO field **Workaround** maps to the Problem DMO Object **WorkaroundDescription** field.
- The Problem DLO field **CreatedById** maps to the Problem DMO Object **CreatedById** field.
- The Problem DLO field **CreatedDate** maps to the Problem DMO Object **CreatedDate** field.
- The Problem DLO field **LastModifiedById** maps to the Problem DMO Object **LastModifiedById** field.
- The Problem DLO field **LastModifiedDate** maps to the Problem DMO Object **LastModifiedDate** field.