ProblemRelatedItem DLO Mappings

The ProblemRelatedItem object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ProblemRelatedItem

The ProblemRelatedItem DLO is mapped to the ProblemRelatedItem DMO.

Mapping diagram for ProblemRelatedItem DLO to ProblemRelatedItem DMO

  • The ProblemRelatedItem DLO field Comment maps to the ProblemRelatedItem DMO Object CommentText field.
  • The ProblemRelatedItem DLO field Id maps to the ProblemRelatedItem DMO Object Id field.
  • The ProblemRelatedItem DLO field DataSource maps to the ProblemRelatedItem DMO Object DataSourceId field.
  • The ProblemRelatedItem DLO field ProblemId maps to the ProblemRelatedItem DMO Object ProblemId field.
  • The ProblemRelatedItem DLO field AssetId maps to the ProblemRelatedItem DMO Object RelatedReferenceId field.
  • The ProblemRelatedItem DLO field RelatedReferenceObject maps to the ProblemRelatedItem DMO Object RelatedReferenceObject field.
  • The ProblemRelatedItem DLO field Name maps to the ProblemRelatedItem DMO Object ProblemRelatedItemNumber field.
  • The ProblemRelatedItem DLO field ImpactType maps to the ProblemRelatedItem DMO Object ProblemItemImpactType field.
  • The ProblemRelatedItem DLO field ImpactLevel maps to the ProblemRelatedItem DMO Object ProblemItemImpact field.
  • The ProblemRelatedItem DLO field DataSourceObject maps to the ProblemRelatedItem DMO Object DataSourceObjectId field.