ServicePresenceStatus DLO Mappings

The ServicePresenceStatus object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ServicePresenceStatus

The ServicePresenceStatus DLO is mapped to the ServicePresenceStatus DMO.

Mapping diagram for ServicePresenceStatus DLO to ServicePresenceStatus DMO

  • The ServicePresenceStatus DLO field Id maps to the ServicePresenceStatus DMO Object Id field.
  • The ServicePresenceStatus DLO field DataSource maps to the ServicePresenceStatus DMO Object DataSourceId field.
  • The ServicePresenceStatus DLO field MasterLabel maps to the ServicePresenceStatus DMO Object NameInterfaceField field.
  • The ServicePresenceStatus DLO field DataSourceObject maps to the ServicePresenceStatus DMO Object DataSourceObjectId field.