ServiceResource DLO Mappings

The ServiceResource object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ServiceResource

The ServiceResource DLO is mapped to the WorkResource DMO.

Mapping diagram for ServiceResource DLO to WorkResource DMO

  • The ServiceResource DLO field Description maps to the WorkResource DMO Object Description field.
  • The ServiceResource DLO field Name maps to the WorkResource DMO Object NameInterfaceField field.
  • The ServiceResource DLO field DataSource maps to the WorkResource DMO Object DataSourceId field.
  • The ServiceResource DLO field IsActive maps to the WorkResource DMO Object IsActive field.
  • The ServiceResource DLO field ResourceType maps to the WorkResource DMO Object WorkResourceType field.
  • The ServiceResource DLO field LastKnownLocationDate maps to the WorkResource DMO Object LastKnownLocationDateTime field.
  • The ServiceResource DLO field DataSourceObject maps to the WorkResource DMO Object DataSourceObjectId field.
  • The ServiceResource DLO field OwnerId maps to the WorkResource DMO Object OwnerId field.
  • The ServiceResource DLO field LocationId maps to the WorkResource DMO Object PrimaryLocationId field.
  • The ServiceResource DLO field CreatedDate maps to the WorkResource DMO Object CreatedDate field.
  • The ServiceResource DLO field LastModifiedDate maps to the WorkResource DMO Object LastModifiedDate field.
  • The ServiceResource DLO field RelatedRecordId maps to the WorkResource DMO Object ResourceId field.
  • The ServiceResource DLO field IsOptimizationCapable maps to the WorkResource DMO Object IsOptimizationCapable field.
  • The ServiceResource DLO field AccountId maps to the WorkResource DMO Object AccountId field.
  • The ServiceResource DLO field Id maps to the WorkResource DMO Object Id field.
  • The ServiceResource DLO field CreatedById maps to the WorkResource DMO Object CreatedById field.
  • The ServiceResource DLO field IsCapacityBased maps to the WorkResource DMO Object IsCapacityBased field.