Conversation Reason Category DMO

Object API Name: std__ConversationReasonCategoryDmo__dlm
Category: Unassigned
Availability: Available in 254 and later versions
Primary Key Field: Id

• AverageDurationSecondsNumber
• AverageNumOfTurnsConversationNumber
• cdp_sys_record_currency
• ConvReasonReportDefinitionId
• DataSourceId
• DataSourceObjectId
• EinsteinScoreNumber
• FrequencyPercent
• Id
• InternalOrganizationId
• NameInterfaceField
• ReasonCount
• TotalConversationCount
• TrainingDate

• Field API Name: std__AverageDurationSecondsNumber__c
• Data Type: DOUBLE
• Description: Average duration (in seconds) of the conversations in this group.

• Field API Name: std__AverageNumOfTurnsConversationNumber__c
• Data Type: DOUBLE
• Description: Average number of turns of the conversations in this group.

• Field API Name: std__cdp_sys_record_currency__c
• Data Type: TEXT
• Description: System-generated metadata field that stores a 3-letter ISO currency code.

• Field API Name: std__ConvReasonReportDefinitionId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__DataSourceId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__DataSourceObjectId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__EinsteinScoreNumber__c
• Data Type: DOUBLE
• Description: Average einstein score of the Reasons in this group.

• Field API Name: std__FrequencyPercent__c
• Data Type: DOUBLE
• Description: The frequency at which the conversations in this group occurred.

• Field API Name: std__Id__c
• Data Type: TEXT
• Description: Required. A unique, system-generated identifier for this ConversationReasonCategory record. Maximum size is 15 characters.

• Field API Name: std__InternalOrganizationId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__NameInterfaceField__c
• Data Type: TEXT
• Description: Name of this record.

• Field API Name: std__ReasonCount__c
• Data Type: DOUBLE
• Description: The number of Conversation Reasons in this group.

• Field API Name: std__TotalConversationCount__c
• Data Type: DOUBLE
• Description: The total number of conversations used for training.

• Field API Name: std__TrainingDate__c
• Data Type: DATETIME
• Description: The date and time of the training date.