# UserServicePresence DLO Mappings

The UserServicePresence object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

![Object Mapping Diagram for UserServicePresence](https://a.sfdcstatic.com/developer-website/sfdocs/data-cloud/media/data-cloud-dmo-mapping/standard_mappings/UserServicePresence_obj_mappings_v3.svg)

## Mappings to the AgentServicePresence DMO Object

The UserServicePresence DLO is mapped to the [AgentServicePresence DMO](/docs/data/data-cloud-dmo-mapping/guide/c360dm-si-agentservicepresencedmo-dmo.md).

![Mapping diagram for UserServicePresence DLO to AgentServicePresence DMO](https://a.sfdcstatic.com/developer-website/sfdocs/data-cloud/media/data-cloud-dmo-mapping/standard_mappings/UserServicePresence_to_AgentServicePresenceDmo_def_v3.svg)

- The UserServicePresence DLO field **AverageCapacity** maps to the AgentServicePresence DMO Object **AverageCapacity** field.
- The UserServicePresence DLO field **DataSourceObject** maps to the AgentServicePresence DMO Object **DataSourceObjectId** field.
- The UserServicePresence DLO field **AtCapacityDuration** maps to the AgentServicePresence DMO Object **AtCapacityDuration** field.
- The UserServicePresence DLO field **StatusEndDate** maps to the AgentServicePresence DMO Object **StatusEndDate** field.
- The UserServicePresence DLO field **ServicePresenceStatusId** maps to the AgentServicePresence DMO Object **ServicePresenceStatusId** field.
- The UserServicePresence DLO field **IsCurrentState** maps to the AgentServicePresence DMO Object **IsCurrentState** field.
- The UserServicePresence DLO field **IdleDuration** maps to the AgentServicePresence DMO Object **IdleDuration** field.
- The UserServicePresence DLO field **StatusStartDate** maps to the AgentServicePresence DMO Object **StatusStartDate** field.
- The UserServicePresence DLO field **UserId** maps to the AgentServicePresence DMO Object **UserId** field.
- The UserServicePresence DLO field **DataSource** maps to the AgentServicePresence DMO Object **DataSourceId** field.
- The UserServicePresence DLO field **Name** maps to the AgentServicePresence DMO Object **NameInterfaceField** field.
- The UserServicePresence DLO field **StatusDuration** maps to the AgentServicePresence DMO Object **StatusDurationSeconds** field.
- The UserServicePresence DLO field **Id** maps to the AgentServicePresence DMO Object **Id** field.
- The UserServicePresence DLO field **IsAway** maps to the AgentServicePresence DMO Object **IsAway** field.
- The UserServicePresence DLO field **ConfiguredCapacity** maps to the AgentServicePresence DMO Object **ConfiguredCapacity** field.